FAQ

PLACED ORDERS

Once received, your order will be filled as quickly as possible. Please allow 1- 6 days for delivery of most goods within North America, and 2-4 weeks for overseas orders. We will notify you as soon as possible of any delays. If you require your order in a rush, please contact us via our CONTACT FORM to inquire about rush shipping. We will do our best to meet your deadline.

CUSTOM ORDERS
I will accommodate custom orders of any kind. Please send your inquiry via our CONTACT FORM. Additional charges may apply and all sales involving custom work are final.

PACKAGING
Each STAMPED piece comes with it's own branded STAMPED pouch. This pouch not only keeps your jewels safely stored - it serves as a polishing cloth as well as a travel pouch to keep your pieces in mint condition, wherever your journey may take you.

To be mindful of not over-packaging our goods, we only offer branded STAMPED boxes upon request. All shipping boxes are recyclable.

PAYMENTS
We accept all major credit cards (Visa, MasterCard, American Express), and you can choose to run your transaction through PayPal or through Shopify Payments. Both options are secure. You will receive a confirmation of your order via email with the total dollar amount (including any applicable taxes and shipping & handling).

All prices are listed and charged in US dollars. If applicable, the exact exchange rate you will pay is determined by the bank that has issued your credit card. In general, it will match very closely with the going exchange rate. Xe.com features a quick, easy, & free foreign exchange rate calculation using up-to-the-minute exchange rates.

TAXES

American and international customers are responsible for all taxes and import duties levied by their respective countries. Canadian customers will pay HST according to their provincial rate. 


LIFETIME WARRANTY
My pieces are designed to last a lifetime, and I stand by every product. I will gladly make reasonable repairs on your STAMPED piece, for as long as you own it.
STAMPED reserves the right to deny unreasonable repairs, returns, and exchanges.


ABOUT THE METALS & CARE
STAMPED jewelry is nickel-free and hypoallergenic and can be worn by most people, unless you have an extreme allergy and can only wear solid gold. (We call that an unfortunate 'expensive allergy'.) ;)

For increased longevity, keep jewelry clean and dry using a soft cloth. Avoid wearing your jewelry in the shower or during exercise, and wear after applying perfume or hair spray. Protect your piece from rain and humidity. When not wearing, be sure to store inside a jewelry box or in a soft jewelry pouch. Wear often, love always.